Information

FAQ


I want to buy a product that is not available. What can I do?

For more information about the availability of products, please contact us using the CONTACT form, located on the site header.

 

I have to have an account to buy?

To place an order on this page you must create a customer account. This can be created after adding the products in the cart.

 

I have to have an account to buy?

To place an order on this page you must create a customer account. This can be created after adding the products in the cart.

 

How can I modify my account information?

To modify the data of your account must log in and choose the "Personal Data" option, available in the "My Account" section.

 

Can I view the history of my orders?

You can view the history of your orders in "Shopping" from the "My Account" section.

 

Forgot password. What should I do?

In this case you should use the "Forgot your password?", available on the "LOGIN" page.

 

How do I search for a product?

To search for a product, use the search box located in the page header. Fill it with the information you need and, if it is found, it will be included in a compatible list of results.

 

Can I change the order after the end?

If you want to modify your order, please contact us using the form "Send us a mail" available on "Contact -> E-mail" page. Please also indicate your order number which can be found in "Shopping" from the "My Account" section or in the email you received when ordering.